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All-in-One Pet Care Management Software for Pet Resorts
Manage pet boarding, grooming, daycare & vet services seamlessly with our all-in-one pet care management software for pet resorts and multi-service businesses.


Powerful Features for Modern Pet Resorts


All-in-One Software
Get a dashboard that offers a complete overview of bookings, revenue, and key insights to keep your practice performance on track.

Tests & Diagnostics
Enjoy mobile-friendly access perfect for vets working on the go, including mobile clinics, so you can manage your practice anytime, anywhere.


AI SOAP Notes
Get a dashboard that offers a complete overview of bookings, revenue, and key insights to keep your practice performance on track.


Digital EMRs
Stay organized with automatic reminders for vaccinations, appointments, and follow-ups, ensuring pet parents never miss a critical care date.



Inventory Control
Leverage AI to streamline clinical tasks with SOAP notes and prescription automation, saving valuable time for patient care.

User-Friendly Design
Nurture relationships and increase compliance with smooth client communication tools that engage pet parents and improve care outcomes.


Mobile Access
Access powerful, crystal-clear reports on revenue, bookings, and staff performance to make informed business decisions.


Dashboard Overview
Offer your clients easy online appointments tailored to your practice’s specific needs.


Pet Parent App
Our secure, cloud-based client databases give you quick access to pet and pet parent records, anytime and anywhere.


Client Database
Empower pet parents with an intuitive pet parent app to book appointments and manage their pet’s care seamlessly.


Smooth Journey
Access and share digital health records securely to improve clinical efficiency and patient outcomes.


Auto Reminders
Manage tests and diagnostics with integrated software solutions designed for veterinary practices.



Easy Booking
Control user permissions and secure sensitive data with flexible access management features.

Auto Invoicing
Keep your clinic stocked with efficient medical and retail inventory management tools.



Insightful Reports
Simplify billing and improve cash flow with automatic invoicing and customizable pricing rules.

Kennel Management
Connect your practice software with other essential tools for a unified, efficient workflow.



Daily Task Lists
Easily manage staff schedules, leaves, and performance with powerful staff management features.

Access Control
Gain clear financial insights by tracking expenses with our expense management tools.


Subscription Plans
Boost revenue with flexible subscription management and recurring payment options.


Expense Tracking
Handle in-patient stays efficiently using our streamlined multi-day care workflows.


Seamless Integrations
Connect grooming, boarding, veterinary, and retail tools through smart integrations for unified pet care management.


Staff Scheduling
Easily manage team shifts, leaves, and availability with staff scheduling software built specifically for pet care providers.


Frequently Asked Questions
Pet Veterinary Software
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Does this work on Mobile?Yes, Pettle is cloud-based, which means you can access it seamlessly across all your devices. Whether you're on your desktop, tablet, or mobile phone, you can work simultaneously without any interruptions.
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If I require assistance, whom do I reach out to?You can always reach out to your Pettle POC for support. š Support Availability: ā Monday to Friday: 10 AM - 7 PM ā Weekends: Available for emergencies We're here to assist you whenever you need help! š
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How safe is my data?Your data is secure with Pettle. We have an MOU (Memorandum of Understanding) in place to ensure data protection and confidentiality. š For more details or official documents, please reach out to your Pettle POC. š
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Can I upgrade my current plan?Yes! You can upgrade your plan anytime based on your business needs. š We offer Monthly, Quarterly, Bi-Annual, and Annual plans to suit different requirements. For pricing you can check out our website. š Contact your Pettle POC, and they will assist you with the upgrade.
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I recently added more staff to my team. Is training possible?Yes! We are happy to help with training sessions to ensure your team is comfortable using Pettle. š Reach out to your Pettle POC to schedule a training session tailored to your team's needs. š
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Does Pettle have a referral program?Yes! We have a referral program that rewards you for bringing new businesses to Pettle. š Contact your Pettle POC for more details on how to participate and earn rewards! š
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I want to cancel my subscription with Pettle. How can I do that?Weāre sorry to see you go! To cancel your subscription, please reach out to your Pettle POC, and we will assist you with the process. š If thereās anything we can do to improve your experience, weād love to hear your feedback! š
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How do I register new customers?The process depends on how you're currently managing your customer registrations: If you use pen and paper, this is a great opportunity to digitalize your process. Pettle allows you to streamline customer registrations, reduce manual errors, and keep all client data organized in one place, accessible anytime. If you use another medium or software, weāll help you transition seamlessly to Pettle. Our tool is designed to fit into your workflow, not the other way around. Youāll find that Pettle enhances your process by making it faster, easier, and more efficient.
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Steps to Register a New ClientGo to the Dashboard and navigate to Client Enquiries. Click on the "+" icon, and you will see the "Add Enquiry" card. Input the client's name and phone number. Click on Send Onboarding Form. A form link will be sent to the client via WhatsApp. The client can then fill out the form and request onboarding. Once the client completes the form: Go to Client Enquiries > Pending Tab. Select the desired client from the list. You will have the option to Accept or Reject the request based on the details provided.
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But this form is too longNo worries! The form is fully customizable. You can shorten it by hiding questions or setting fields as optional or mandatory based on your preferences. This way, you can keep it as concise or detailed as you like.
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Are the notes shared with the clients?No, client notes are private and meant solely for your internal use. This ensures that you can document important information without sharing it with your clients.
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Can I reinstate a rejected booking request?No, a rejected booking request cannot be reinstated. You will need to create a new booking request if required.
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What notifications do I receive?Pettle keeps you updated with essential notifications such as: Pet birthdays Vaccination due dates Deworming reminders Repeat bookings
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How do I send reminders to my clients?Itās easy! Go to the "Reminders" tab and click on the "Notify Client" or WhatsApp icon to send a reminder instantly.
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Can I edit the frequency of the reminders?Yes, you can customize the frequency for reminders like deworming and repeat bookings. Hereās how: Go to the "Reminders" tab. Click on the settings icon. Enter the desired number of days before the event when youād like the reminder to be sent. For example, if deworming is due on January 15th and you want to remind your client 5 days in advance, simply set the reminder to 5 days.
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Can I get automated Vaccination and Deworming reminders?Absolutely! Pettle helps you stay on top of important reminders for Vaccinations, Deworming, and other events. š¹ Manual Reminders (Included in Core Plan): Pettle shows upcoming reminders in your dashboard, allowing you to manually send them via WhatsApp using our basic WhatsApp integration. š¹ Automated Reminders (Add-on Feature): For fully automated reminders, you can opt for our WhatsApp Meta Integration. Once enabled, this feature will automatically send reminders to clients on WhatsApp, ensuring they never miss an important updateāsaving you time and effort. With both options available, you can choose what works best for your business! š
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What are Reorder Reminders and how do they work?š Reorder Reminders help you stay stocked by alerting you before you need to reorder an item. š How it works: You can set a reminder for each SKU Choose how many days in advance you want the reminder Get notified before stock runs low! š Example: If the reorder date is 30th and you set a reminder for 5 days, you'll be alerted on the 25th šļø
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How do I enable Reorder Reminders?āļø To turn it on: Go to Reminders > Settings Enable the toggle for Reorder Reminder Set the number of days before the reorder date š¬ You'll get timely alerts to restock before items run out!
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What are Inventory Expiry Reminders and how do they work?š§“ Inventory Expiry Reminders help you avoid waste by notifying you when a product batch is nearing expiry. š How it works: Youāll get a reminder a set number of days before the expiry date You choose how early you want to be notified š Example: If a batch expires on the 20th and you set a 7-day reminder, you'll get alerted on the 13th š
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How do I enable Inventory Expiry Reminders?āļø To enable: Go to Reminders > Settings Turn on the toggle for Inventory Expiry Reminder Set how many days before expiry you want the alert š”ļø This helps you use products on time and reduce losses.
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How does the Client Database benefit me?A well-organized client database ensures that you always have the information you need at your fingertips. This saves time, enhances efficiency, and improves your client relationships by making sure you never miss critical details. For Example: Letās say a client calls you about their petās previous vaccination record. With the database, you can instantly pull up the information, saving you and the client valuable time. If a returning client books a service, you can quickly check the details of their past bookings, ensuring consistency and accuracy in your services. During peak seasons, you can effortlessly track and manage client enquiries, keeping your operations smooth and organised.
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What does the Client Database include?The Client Database is a comprehensive tool that keeps all essential client information organized and accessible. It includes: Pet Names and Parent Details: Easily identify pets and their owners. Contact Information: Quickly access phone numbers, email addresses, and other contact details. Pet Medical History: Complete vaccination records, deworming schedules, and health-related reminders to ensure pets stay healthy. Custom Tags for Categorization: Organize your clients by assigning custom tags (e.g., VIP clients, frequent visitors, etc.) Notes and Additional Details: Record any specific preferences, medical concerns, or unique client requirements for future reference. Key Sections: Basic Information: General client and pet details. Meal Preferences: Manage and track pet dietary needs. Vaccination: A log of vaccination dates and upcoming reminders. Medical Records: Track illnesses, treatments, and vet visits. Notes: Add any custom notes or observations. Bookings: A history of past and upcoming appointments or services. Subscriptions: Track active or past subscription plans. Additional Features: Assign Custom Tags: Create and assign tags to better organize and segment your clients. Edit and Archive Data: Easily update client information or archive inactive clients while preserving their records. Chat Directly in the App: Communicate seamlessly with clients through the app for quick updates or reminders.
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How do I search for my client's data?Pettle makes searching simple and intuitive. You can look up clients using details like the pet's name, pet parent's name, or phone number.
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How do I send the onboarding form to a client?To send the onboarding form, follow these steps: 1ļøā£ Go to Client Enquiry. 2ļøā£ Click on the "+" sign. 3ļøā£ Enter the client's name and phone number. 4ļøā£ Click on Send Onboarding Form PS- You can also add notes for your reference, this does not get shaed with the Pet parent. The form will be sent to the client via WhatsApp, allowing them to complete their onboarding seamlessly. š
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How do I reject a client enquiry if I decide not to onboard them?If a client has filled out the onboarding form but you decide not to proceed, follow these steps: 1ļøā£ Go to Client Enquiry > Completed. 2ļøā£ Select the client enquiry you want to review. 3ļøā£ You will see two options: Onboard or Reject. 4ļøā£ Click on Reject if you do not wish to proceed with this client. 5ļøā£ Enter the reason for rejection (e.g., incomplete vaccinations, pet behavior issues, or service mismatch). (This reason is for your internal reference and will not be shared with the client.) š Common Reasons for Rejection: Incomplete vaccinations (e.g., the pet hasnāt received required shots). Behavioral concerns (e.g., past aggressive incidents with staff or other pets). Mismatched services (e.g., the client is looking for a service you donāt provide).
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Can I onboard a rejected client later?Yes! If you change your mind, go to the Rejected section in the Client Enquiry, search for the client, and click Onboard to proceed with their registration. š
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How can I add a second pet to an existing client?You can send a new onboarding link via Client Enquiry, asking the pet parent to fill out the form using the same mobile number. This will link the second pet to their existing profile. š¾ā
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How can I edit pet details after the client is onboarded?You can update a petās details, including behaviour and other information, even after onboarding. Steps to edir pet details: 1ļøā£ Go to Client Database. 2ļøā£ Search for and select the client. 3ļøā£ Click on the three dots (ā®) beside the Chat-in-App option. 4ļøā£ Select Edit. 5ļøā£ Update the necessary pet details or behaviours. 6ļøā£ Click Update to save the changes. This ensures that pet records stay accurate and up to date. š
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How do I change the pet details of an existing client?Follow these steps to update pet details: 1ļøā£ Go to Client Database. 2ļøā£ Select the client whose pet details you want to edit. 3ļøā£ Click on the three dots (ā®) menu. 4ļøā£ Select Edit and update the necessary details. 5ļøā£ Click Save to apply the changes. This ensures accurate and up-to-date pet records! š¾ā
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How do I remove a client from my database?Instead of permanently deleting a client, we recommend archiving them. Archiving preserves all records for future reference, ensuring you can always retrieve important details if needed. Steps to archive a client: Go to the Client Database. Use the search bar to find the client you want to archive. Select the client and click on the three dots (options menu). Choose the "Archive" option. Select a reason for archiving the client. Click Done, and the client will be archived. Archived clients are no longer visible in the active database but can still be accessed in the archived records whenever needed. This keeps your database clean and organized without losing valuable information.
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Can I add a client without filling out the form?Yes, you can! Simply go to the Client Database and click on the "+" sign to create a new client. Fill in only the essential details. This is perfect for walk-in clients or when a client is hesitant to fill out the form. The pet parent can complete the profile later on the pet parent app.
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