The Pet Boarding Software Built for Singapore Kennels and Daycares
- Pettle
- Jul 28
- 2 min read
Updated: Jul 29
The Operational Challenges Facing SG Kennels
Singapore's pet boarding businesses are in high demand but many still run operations manually, or on systems not built for the petcare industry.
If you're managing reservations through WhatsApp, Excel, and physical notebooks, you're not alone. But these workflows come with hidden costs.
Common problems:
Double bookings or missed reservations
No-show clients that cost time and space
Paperwork-heavy check-ins and outs
Lost vaccination or pet care info
Frustrated staff juggling multiple systems
These inefficiencies slow down your team and can lead to poor customer experiences, negative reviews, or even missed revenue opportunities.
How to Tell If Your Current Booking System Is Holding You Back
If your boarding business is growing (or you're trying to scale without chaos), it’s worth asking:
Are bookings done manually or across multiple channels?
Do you often double-check spreadsheets to avoid overlap?
Is pet health or vaccination info stored in multiple places?
Are reminders and confirmations sent out manually?
Do staff rely on memory or paper notes for special instructions?
If you answered yes to more than two of these, your system may be working against you, not for you.
What a Modern Pet Boarding Business Needs Today
Today’s pet owners expect the same level of convenience from kennels as they do from hotels or salons - simple online bookings, prompt updates, and confidence their pet is well looked after.
Must-have tools in 2025:
Real-time availability calendar
Online booking with automated confirmations
Digital pet profiles with vaccination and feeding info
Staff task checklists and shift tracking
Billing and invoice automation
SMS/email reminders for clients
Yes, a good system replaces all the paperwork, but it also adds visibility, speed, and consistency to your daily operations and that’s what makes it worth your time.
How Pettle Simplifies Boarding Operations
Pettle is a cloud-based software built for petcare businesses like kennels, boarding resorts, and dog daycares. It replaces spreadsheets, WhatsApp chains, and physical folders with one central platform.
With Pettle, you can:
See available slots instantly with a real-time booking view
Create custom pet profiles with feeding, medication, and care notes
Store vaccination records and expiry dates in one place
Send automated reminders and booking confirmations
Track billing and payments from check-in to check-out
Assign staff tasks for each pet or zone
Whether you’re running a boutique resort or managing a high-volume kennel, Pettle helps reduce friction at every step.
What Getting Started With Pettle Looks Like
Switching systems doesn't have to disrupt your business. Pettle’s onboarding is designed to be simple (even for busy, short-staffed teams).
Here's what you can expect:
Setup session: We understand how you currently manage bookings
Data migration: Import your customer and pet info easily
Customisation: Set up room types, capacities, and rules
Team access: Create accounts and permission levels for staff
Go live: Start using Pettle with minimal downtime
Upgrade Your Boarding Operations
Your time is better spent caring for pets than chasing down bookings, payments, and paperwork. Pettle helps you run a more efficient, professional, and stress-free operation.
Whether you're a small home-based setup or a large-scale facility, Pettle scales with you.
Comments